After finding Healthy Basement Systems online I called the office for an appointment. The office staff was excellent and our designer Ian was very good. The owner Bill called us himself when we had some extra questions and explained the benefits of the different pumps to us. Overall we had a great experience!
Robert B. of Valley Stream, NY
Saturday, February 9th
I would be happy to recommend Healthy Basement System to people. The office staff, salesman, and the work crew were very courteous and helpful. They were a pleasure to work with.The cleanup was very pristine. All in all the job was professionally done and I am well pleased.
Ronald & Angela H. of Valley Stream, NY
Tuesday, December 6th
The office staff was very helpful. I was impressed with your rating from the Better Business Bureau, The crew worked diligently and the clean up was very good. Your crew and personell were very courteous.
Burton K. of Island Park, NY
Monday, November 7th
The office staff was courteous and made an appt. rather quickly. Richard Alexander came to my house and I was very impressed. The presentation was great and the video answered all the questions. I believed in the science behind the product. I was able to schedule the work to be done within 1 week. Deon and his crew arrived on time and had the job finished within 1 day. They were very professional and cleaned up leaving no mess behind.
William D. of Island Park, NY
Monday, December 23rd
As always, service technician was on time. He has been here a few times and is always very courteous and informative.
Karen D. of Island Park, NY
Monday, May 21st
Your price was several hundred dollars higher than a worthy competitor, but I thought the approach was better thought out and the materials used are more durable & reliable than the competitors. Workmanship really was even better than expected.
Karla H. of Long Beach, NY
We found the office staff to be very helpful, the representative was very good, the crew arrived on time and was courteous and they cleaned up after themselves. We were very satisfied. Thanks Healthy Basements!
Paul P. of Long Beach, NY
Tuesday, November 1st
Anthony was patient to find what was wrong and was great and courteous and cleaned up after
Barbara G. of Long Beach, NY
Tuesday, April 16th
We called Healthy Basement Systems & one other company for an estimate to seal our crawl space. A representative of the other company came first. He went into the crawl space wearing regular work clothes, spent about 15 minutes there & came out. He showed us a couple of photos and said he would send an estimate. Eric Greenberg of Healthy Basement Systems came about 2 weeks later. But in the meantime he had sent us a book about what to expect. When Eric showered up, he sat with us and explained some of the things that might be needed, then got ready to go into the crawl space. He put on a hazmat suit, gloves and a respirator mask. He spent about 45 minutes to an hour down there, taking pictures and measurements. When he emerged, he took off the suit and came inside to go over everything. He took us step by step through the process and calculated the cost for each step. The total cost was slightly higher than the first company, but it included several things that the first quote didn't plus a few things that were an improvement. We signed up immediately. Nick Tasman was the foreman of the crew that came to do the job. They came on schedule, but due to the heavy rains from Henri, there was about 2 inches of water that had seeped up from the ground, and they didn't want to do the full job with that much water. They did what they could, which included installing the pump. It was then our job to get an electrician and a plumber to hook up the pump. Once this was done, Nick and his crew were back to complete the job. The crawl space is now dry. A difficult job done perfectly.
Lillian B. of Long Beach, NY
Thursday, September 16th
I am 100% satisfied. I no longer worry every time it rains. I can sleep at night.
Evan G. of East Rockaway, NY
I was very pleased with the entire Healthy Basement System experience. The office staff was courteous and helpful the salesman was great! The work crew was on time and cleaned up well. I am one satisfied customer!
Gary & Corrine S. of East Rockaway, NY
Tuesday, December 6th
I was so very impressed with Healthy Basement Systems. From Todd the sales person to the entire crew. I am so very thankful and pleased. Healthy Basement Systems came to help me and they did just that. I will be sure to pass their name on! Thank you Healthy Basement Systems...Thank You!!!
Pat F. of East Rockaway, NY
I saw your ad in Clipper magazine. The ad was certainly on point. The representative was professional and knowledgeable. The crew came on time and the cleanup was satisfactory. They seem to genuinely care about their customers.
Pat F. of East Rockaway, NY
Friday, May 18th
I found Kenneth Ruddick to be a superb salesman for Healthy Basement Systems. The time that he has been to my home, Kenneth was always kind, polite, respectful, very professional, caring, helpful, and he answered all of my questions.
When I told Kenneth that I would have Carlos and his crew to help with my crawlspace and basement, I found the crew to be excellent- the best workmanship since I’ve lived over 34 years in my home.
Kenneth even came back to my house to put back the belongings in my basement with Abraham the helper.
Gary S. of east rockaway, NY
Wednesday, January 12th