Bill Simone’s Healthy Basement Systems recently completed two projects in our Huntington home. It was a wonderful experience from beginning to end.
We first met with Eric, who helped us address basement flooding and leaking rain water from our cellar windows. He was patient, knowledgeable, and was able to answer all of our questions. He was kind and through, spending a great deal of his time to educate us about our options. Together we made a plan that fit out budget to ensure that water is never a problem in our basement again. I appreciate how quickly the crew was able to get started. They worked efficiently and were respectful of my home; cleaning up after each day of work. So far we haven’t had any issues with water leaking and it’s been a relief to no longer worry when it rains.
After the work was complete, Eric introduced us to Paul for an estimate for finishing the basement. My husband and I liked him from the start, he listened carefully to our vision and was able to create a draft of our dream basement. He worked quickly to get us an estimate and we appreciated the transparency of the cost of each step. He was able to provide us an itemized list of the cost of supplies and installation. He worked with us to keep us under budget without compromising our ultimate goals. For example he suggested we run rough electric and plumbing for a future bathroom and bar. It’s exciting to know that those are projects we can easily add in the future.
Once the plans were finalized, Paul and his crew started quickly on the job. They showed up on time each day and worked diligently. Paul was sensitive to the fact that I was expecting my daughter on November 25th, and it was clear that he made every effort to get the job done fast without cutting corners. I’m a bit of a perfectionist and like to understand the installation process. Paul was beyond patient with me- always taking time to address my concerns. He constantly made himself available to me, both in the evenings and on weekends. I appreciate this so much knowing that he has a big family of his own. Paul was able to complete the job in less time then promised, and I am so grateful because my daughter made a surprise arrival on November 7th!
The crews that worked with both Eric and Paul were excellent. They were polite and worked very hard, taking pride in their work. Denise in the office was also very helpful with communicating our payments and was always prompt in getting back to me. In addition to being professionals who do excellent work, the staff are genuine and kind people. My husband Rob and I couldn’t not be happier with our new basement.
Gloria K. of Huntington, NY
Monday, November 18th
This is a little late, but I wanted to tell you how happy we were with the job the guys did and the system itself. Dave, Jack and Eric were great- very professional, courteous and super respectful of our property. They worked their butts off on this job!!
Best,
Kelly
Kelly B. of Huntington, NY
Tuesday, September 28th
New system just installed about two weeks ago. Eliminated water issues, installation crew was professional, respectful of our home and explained everything really well. Definitely recommend.
KELLY B. of huntington, NY
Wednesday, September 29th
The guys just left, and can I just say another amazing job well done by HB crew?! Carlos, Luis and Jose were all super nice, very professional and took great care with our home.
Carlos went above and beyond by sweeping the basement floor and in doing so, discovered a crack in a pipe downstairs. So while the news isn’t great, I am so grateful that he found it before it became a disaster.
Thanks again for everything, please feel free to use me as a reference anytime
Kelly B. of Huntington, NY
Friday, October 21st
My first phone call was quickly followed up with a salesperson. Job was planned very quickly. Crew came on time. They knew their job. They used drop cloths, were very neat, and cleaned up afterwards. A very positive experience. Extremely satisfied!
Barry C. of West Islip, NY
Wednesday, June 14th
Quality product. Low pressure sales and very knowledgeable. Installation crew was very professional and helpful.
Michael C. of West Islip, NY
Wednesday, June 14th
You should commend the crew who worked on our job. They were fantastic! They did an excellent job and left our house clean. My wife and I are completely satisfied with their work.
Michael M. of West Islip, NY
Wednesday, June 14th
Overall, we are very satisfied with the job your company did for us. Everyone was outstanding and we would highly recommend you to anyone we know.
Ramon A. of West Islip, NY
Wednesday, June 14th
Tony was very knowledgeable. A pleasure to work with.
Chris F. of West Islip, NY
Thursday, January 19th
Courteous, precise and thorough. I used another company years ago and it wasn't doen properly.
Charles T. of West Islip, NY
The service technician was able to answer any questions I had. Very satisfied with your companies work.
Ed K. of West Islip, NY
Monday, May 21st
Healthy Basement Systems gave us peace of mind when it comes to water and water damage. They installed a water saver system and a dry basement space in 2013. They come every year to maintain and check our pumps. The employees are all kind and helpful.
Kelly L. of West Islip, NY
Tuesday, June 18th
#1 - The only company with a real basement solution for waterproofing.
John Q. of Huntington Station, NY
Very satisfied. Encapsulation and dehumidifier took care of the mold smell.
Jerry S. of Dix Hills, NY
Wednesday, June 14th
Price was right. Rapid service. Installation crew was excellent.