When everything goes right, it's easy for a good company to deliver quality service. When things aren't perfect, it's an opportunity to prove their commitment to making their customer happy. How they respond to a less than happy customer & their actions to resolve the issue, to win the customers 100% satisfaction demonstrates how good a company really is. Andrew made sure I was happy by having someone come back after the initial install to bury the discharge line as promised.
Andrew was knowledgeable and was able to answer all my questions.
Professional, hard working and accommodating. Travis, the foreman took the time to explain what needed to be done.
Excellent, the basement was cleaner than before the job was started.
Your sales person, Andrew Bouchard was very knowledgeable and was able to answer all my questions. The educational material mailed to me also helped me feel I was making an informed decision.
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