Cathy P.

Healthy Basement Systems

Title: Production Coordinator
Hometown: Brentwood, NY
Cathy P. from Healthy Basement Systems

Cathy joined the Service Department of Healthy Basement Systems in December 2017.  She brings with her a wealth of varied business experience in the hotel industry, including four years of solid Customer Service experience.  

All these skills will be put to good use in the Service Department.  Cathy schedules and coordinates the annual maintenance of every customer's equipment, and responds to their questions and concerns.  It is her job to keep Healthy Basement Systems' customers happy, their equipment serviced and maintained, and apprised of new products or services they might be interested in, year after year.  Cathy is the voice of Healthy Basement Systems to EVERY customer we have.

When asked what she likes about her job, she replied, "Interacting with customers and gaining their trust, so I can ensure their systems are maintained annually to keep them working to the best of their capacity - and so they'll listen to me when I suggest new products or services I think they might be interested in."

Cathy enjoys her time with her family and friends! She loves animals and enjoys nature. She regularly goes hiking in nature preserves with her beagle, Cheeto.

 

Customer Reviews About Me

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By Michael M. from Massapequa, NY
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By Frank R. from Massapequa Park, NY
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By Rick I. from East Norwich, NY
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By Jeffrey S. from Plainview, NY
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By Eva G. from Cold Spring Harbor, NY
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By Kris X. from West Islip, NY

Testimonials from customers I've helped!

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“I had water in my basement in Nassau County. Healthy Basements came on schedule and reviewed the problem...”

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Ira K. of Garden City, NY

“Easily able to schedule appointment.”

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Lisa S. of Roslyn Heights, NY

“I must say that the appointment center was a pleasure to deal with. They were always friendly and returned my...”

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Joe B. of Bellmore, NY

“You guys are great. Mike and I spoke to Bill when I had an issue with my SaniDry system - All good now!”

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Jack W. of Bellmore, NY

“Cathy, the receptionist walked me through what needed to be done and assisted when we had a miscommunication...”

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Mary M. of Oyster Bay, NY

“Call center was very professional.”

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Lenny C. of North Babylon, NY

“Service Technician arrived on time and was very pleasant. Prepared and informative.”

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Linda B. of Huntington, NY

“I have had my service for 6 years in a high water table area. They always bend over backwards to get to me...”

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Jason J. of Sayville, NY

Basement Waterproofing in North Babylon

Lenny has been a happy customer of ours for over 10 years now.

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Case Studies I've worked on

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