Customer Reviews
About Me
  • By Ben M.
    Glen Head, NY

    Customer Review

    By Ben M.
    Glen Head, NY

  • By Michael L.
    Massapequa, NY

    Customer Review

    By Michael L.
    Massapequa, NY

  • By Michael M.
    Massapequa, NY

    Customer Review

    By Michael M.
    Massapequa, NY

  • By Frank R.
    Massapequa Park, NY

    "Very professional install"

    Customer Review

    By Frank R.
    Massapequa Park, NY

    Very professional install

  • By Rick I.
    East Norwich, NY

    Customer Review

    By Rick I.
    East Norwich, NY

  • By Jeffrey S.
    Plainview, NY

    "Excellent Service"

    Customer Review

    By Jeffrey S.
    Plainview, NY

    Excellent Service

  • By Eva G.
    Cold Spring Harbor, NY

    Customer Review

    By Eva G.
    Cold Spring Harbor, NY

  • By Kris X.
    West Islip, NY

    Customer Review

    By Kris X.
    West Islip, NY

  • By Noreen L.
    East Islip, NY

    Customer Review

    By Noreen L.
    East Islip, NY

  • By Susan F.
    East Hampton, NY

    Customer Review

    By Susan F.
    East Hampton, NY

Testimonials
from customers I've helped!
  • "I had water in my basement in Nassau County. Healthy Basements came on schedule and reviewed the problem..." Read Full Testimonial

    Ira K. of Garden City, NY

    Customer Testimonial

              I had water in my basement in Nassau County. Healthy Basements cams on schedule and reviewed the problem. They presented different options with clear pricing. When th work was to be done they came on schedule. It took the amount of time they had estimated and the price did not change. This was more than 10 years ago and we have not had nay problems. They come in periodically to service the system and all is working fine. I would recommend them for your problem..
    Ira K.
    Garden City, NY
  • "Easily able to schedule appointment." Read Full Testimonial

    Lisa S. of Roslyn Heights, NY

    Customer Testimonial

              Easily able to schedule appointment. Call center was very nice.
    Lisa S.
    Roslyn Heights, NY
  • "I must say that the appointment center was a pleasure to deal with. They were always friendly and returned my..." Read Full Testimonial

    Joe B. of Bellmore, NY

    Customer Testimonial

              I was recommended by my friend Jason who had work done in his basement. The office staff was extremely courteous. The salesman was very professional and knowledgable. I chose Healthy Basement Systems because they are honest and caring. The production crew was very courteous and arrived on time. They worked efficiently and cleaned up after the job was finished. I must say that the appointment center was a pleasure to deal with. They were always friendly and returned my calls promptly. Very Pleasant and an asset to your company.
    Joe B.
    Bellmore, NY
  • "You guys are great. Mike and I spoke to Bill when I had an issue with my SaniDry system - All good now!" Read Full Testimonial

    Jack W. of Bellmore, NY

    Customer Testimonial

              Mike is the best- Great guy. Smart and personable. Great rep. for your company. Mike is always prepared. If Mike wasn't there, I don't know if I would continue getting annual services. You guys are great. Mike and I spoke to Bill when I had an issue with my SaniDry system - All good now!
    Jack W.
    Bellmore, NY
  • "Call center was very professional." Read Full Testimonial

    Lenny C. of North Babylon, NY

    Customer Testimonial

              Call center was very professional. Service technician did excellent work.
    Lenny C.
    North Babylon, NY
  • "Service Technician arrived on time and was very pleasant. Prepared and informative." Read Full Testimonial

    Linda B. of Huntington, NY

    Customer Testimonial

              Service Technician arrived on time and was very pleasant. Prepared and informative.
    Linda B.
    Huntington, NY
  • "Staff was very professional. Also, service tech was a model employee. They were prepared and did a very good..." Read Full Testimonial

    Charles B. of Patchogue, NY

    Customer Testimonial

              Staff was very professional. Also, service tech was a model employee. They were prepared and did a very good job.
    Charles B.
    Patchogue, NY
  • "Call was handled courteously, efficiently, and service appointment was set at my convenience." Read Full Testimonial

    Jennifer D. of Sound Beach, NY

    Customer Testimonial

              Call was handled courteously, efficiently, and service appointment was set at my convenience. Excellent service technician. They did a great job.
    Jennifer D.
    Sound Beach, NY
  • "Staff are friendly and professional. I appreciate how clean and courteous they are while in the home. Would..." Read Full Testimonial

    Lauren H. of Eastport, NY

    Customer Testimonial

              Staff are friendly and professional. I appreciate how clean and courteous they are while in the home. Would recommend to a friend.
    Lauren H.
    Eastport, NY
  • "Brian was great! Thanks so much!" Read Full Testimonial

    Frank B. of Westhampton, NY

    Customer Testimonial

              Brian was great! Thanks so much!
    Frank B.
    Westhampton, NY

Cathy Palma from Healthy Basement Systems

Title: Service Department

Hometown: Brentwood, NY

Cathy Palma from Healthy Basement Systems

Cathy joined the Service Department of Healthy Basement Systems in December 2017.  She brings with her a wealth of varied business experience in the hotel industry, including four years of solid Customer Service experience.  

All these skills will be put to good use in the Service Department.  Cathy schedules and coordinates the annual maintenance of every customer's equipment, and responds to their questions and concerns.  It is her job to keep Healthy Basement Systems' customers happy, their equipment serviced and maintained, and apprised of new products or services they might be interested in, year after year.  Cathy is the voice of Healthy Basement Systems to EVERY customer we have.

When asked what she likes about her job, she replied, "Interacting with customers and gaining their trust, so I can ensure their systems are maintained annually to keep them working to the best of their capacity - and so they'll listen to me when I suggest new products or services I think they might be interested in."

Cathy enjoys her time with her family and friends! She loves animals and enjoys nature. She regularly goes hiking in nature preserves with her beagle, Cheeto.

 

Case Studies I've worked on:

Before and after photos from jobs I've worked on:
  • TripleSafe Pump System Installed in Oceanside NY
    Before
    TripleSafe Pump System Installed in Oceanside NY
    After

    This basement had flooding issues. We were able to provide a permanent waterproofing solution which included our patented TripleSafe pump system and the IceGuard discharge line.